- User Account Creation
Your user account will be sent automatically to your email address registered on the system. Thus it is important that you provide a current and valid email address during registration.
- Login
An initial system generated password will be given to you on the email together with your system username.
Login at http://elearning.kaplan.com/kfsg
You will be prompted to change password on first time login.
- Password Format
Please do take note that the password format needs to adhere to the following standard:
- Must be at least eight characters long
- Must have at least one lower case letter(s)
- Must have at least one upper lower case letter(s)
- Must have at least one non-alphanumeric character(s)
The complexity of the password format is to ensure that your account is not easily subjected to password brute-force attack.
- Forgot Password?
If you forget your password, you may request the password to be reset and send to your email address by clicking the Yes, help me login in button at the login screen.
A hyperlink to reset your password will be given in the email sent to your registered email address.
- Change Password
You can change your password anytime after login to the system.
To change password, click on your system name at the top right corner of the screen.
As an example shown above, clicking on the student one link will redirect to the user profile screen. Once u are in the profile screen, click the Change password button to change to a new password.
- Cookie must be enabled
This system requires that cookie be enabled on the browser.
- Access to Course Content
Once you login, on the left pane you will see a section called MY COURSES which will list the course(s) that you have registered for.
Example below shows that the student has registered for the course CFP – Module 3
Click on the course to enter the course content page
- Internet Bandwidth
You should have a minimum bandwidth of 256Kbps in order to view the online lecture content.
- Network Port Requirement
Port 80 and 8080 should be opened for outbound access on your broadband router firewall setting.
Under normal situation, broadband router does not control outbound port access so this should not be a problem. However, if you are trying to access from a controlled environment such as from your office network then there is a possibility that port 8080 is blocked.
- Experiencing frequent buffering while viewing online lecture recording
This could be due to network congestion. While Kaplan has catered for enough bandwidth on our end to support online video and audio streaming, the internet congestion level at user end is not within Kaplan control.
|
