Kaplan

Kaplan Higher Education Academy (KHEA) is a member of Kaplan Inc., a leading international provider of educational and career services for individuals, schools and businesses. Kaplan serves students of all ages through a wide array of offerings including higher education, test preparation, professional training and programs for kids and schools. Kaplan, which had 2008 revenue of $2.3 billion, is a subsidiary of The Washington Post Company (NYSE:WPO - News) and its largest and fastest-growing division.

KHEA is officially registered with the Singapore Ministry of Education (MOE), and is also fully accredited by the China Embassy in Singapore. KHEA has led the way by being one of the first education institutions to achieve the nation's trust mark in 2003 - namely, the prestigious Singapore Quality Class for Private Education Organisations (SQC PEO) jointly conferred by the Standard, Productivity and Innovation Board (SPRING) and the Economic Development Board of Singapore (EDB).

Through its offering of quality education programs and services, KHEA has benefited thousands of students from Singapore, China, Malaysia, Indonesia, Vietnam, India as well as many other countries throughout Asia. We are constantly upgrading and improving our services and facilities to ensure our students have the most conducive studying environment. KHEA has 31 fully equipped classrooms in the Orchard campus and another 19 in the upcoming Wilkie Edge campus.

KHEA employs a professional pool of 132 registered part-time lecturers that specialise in delivering a complete spectrum of business and management subjects. As we wish to ensure that teaching and learning takes place at its optimum, we strive maintain an optimum average lecturer to student ratio of approximately 1:35 for language programs, 1:90 for Bachelor and Masters degree, and 1:90 for diploma programs (1:50 for tutorials), which is in line with the guidelines stipulated by the Singapore Ministry of Education.

As of 1 December 2004, KHEA wholeheartedly adopted the Student Protection Scheme (SPS) endorsed by the Consumer Association of Singapore (CASE). Through subscription to this scheme, students can rest assured that their financial interests will be fully safe-guarded by a team of fair and impartial third party banks and insurers.

KHEA is also a strong proponent of complete transparency. This extends to our clear and concise fee structure, all components of which are fully made known to every applicant prior to their registration by our representatives. KHEA promises absolute integrity in all our dealings. Our processes and redress policy are both clear and structured. This ensures that any queries or issues arising from applicants and students will be promptly addressed by our professional program consultants in a timely manner.

KHEA adheres to strict code of confidentiality with regards to our students' personal information. These declarations are clearly communicated via our program material and forms an important part of our employee confidentiality undertaking.

All these measures are put into daily practice by a corps of knowledgeable, confident, caring, responsible and efficient staff who forms the backbone of our program management team. As professionals who are dedicated to your development and upgrading needs, we look forward to being your institution of choice!

Dr. Jim Jackson
College Director
Kaplan Higher Education Academy