This programme focuses on how an individual can apply Emotional Intelligence principles to assess and manage self and others, acquire awareness of the environment, express empathy, guide others, uphold integrity, and build bonds with others in a business context.
This programme focuses on how an individual can analyse employability issues for self and the organisation in the local and global contexts, and contribute to the development of a learning organisation that can operate effectively in the knowledge-based economy as well as adapt to change and diversity.
This programme will enable individuals to establish teams, delegate tasks and allocate resources for teams to achieve organisational goals, as well as cultivate open communication and teamwork, and monitor, evaluate and recognise the progress and performance of teams in a managerial role.
This programme focuses on how an individual can apply knowledge and life skills such as establishing personal goals and evaluating them to justify roles and responsibilities in achievement of organisational goals, managing time effectively, maintaining organisational work life balance, as well as managing stress and personal finances to be effective at the workplace as a manager.
With the rush of new technologies and a more global workforce at many companies, we are headed for more and more virtual teams—which means more virtual meetings and remote collaboration challenges. Keeping your relationship skills honed and team member needs top of mind will help make your virtual teams successful and productive. To successfully lead, virtual teams will undoubtedly unleash the hidden potential within the teams, leading to breaking new grounds at the workplace.
This programme will enable individuals to be able to lead workplace communication by evaluating and identifying gaps and barriers in workplace communication, developing and communicating plans to implement communication strategies and mechanisms. It also enables the learner to assess a negotiation situation, develop strategies for and conduct negotiation to achieve organisational goals and win-win outcomes.
This programme will enable individuals to acquire the knowledge and skills in bringing the resources and processes together to achieve the organisational set goals using variety of process improvement methodologies. It involves adopting a systematic approach in improving a process through process mapping, analyse the process and redesign the process.
This programme will enable individuals to be familiar with the national and/or international standards on quality management and quality services adopted by organisations. Individuals will also acquire the knowledge and skills in managing customer expectations, monitoring the cost of quality and assuring work processes are performing in an acceptable manner using statistical techniques.
This programme will enable an individual to manage workplace safety and health system. These include identify responsibilities under Workplace Safety & Health Act; establish and maintain workplace safety and health framework; establish and evaluate workplace safety and health system, policies, procedures and programmes; establish workplace risk management procedures; and manage workplace risk control measures.
This programme focuses on how an individual can identify and examine causes of performance deficiency and their impact on systems and resources, manage team dynamics in group discussions to identify root cause(s), and apply problem-solving tools and techniques to address performance deficiency.
This programme focuses on how an individual can apply strategies to create, promote and sustain a culture of continuous improvement, initiative and innovation in an organisation, as well as identify, evaluate and manage the associated risks.
This programme focuses on how an individual can apply Systems Thinking to assess problems, formulate and implement solutions to address organisational issues typically encountered by one assuming a managerial role.
This programme focuses on how an individual can contribute effectively to the design and development of a productivity framework, which includes conducting productivity diagnosis and recommending areas for improvement; establishing productivity goals and strategies; contributing to the development of a productivity road map and action plan, productivity measurement system, performance management system and a system to evaluate the effectiveness of the productivity framework.
This programme focuses on how an individual can leverage on traditional and new media tools to develop personal branding and professional image through the conduct of market research, networking and presentation to achieve personal career goals.
This programme will enable individuals to manage workplace diversity through understanding different functions and diversity, and creating a positive work environment and synergy towards a common goal for maximised efficiency . It also includes managing a diverse work team by establishing an effective communications system, and employing effective strategies in communication and conflict resolution.
So, you’ve got the right skills for the right job. You enjoy what you do at work. You’ve got wonderful colleagues and bosses. Yet, life at work isn’t always a bed of roses. You find yourself having to deal with ups and downs. You find it difficult to handle challenges and circumstances, especially those that you think are beyond your control. And this starts to eat into you.
You probably need to boost your resilience at work. We aren’t saying you don’t have it; we’re saying you need to pump it up. Chances are you have what it takes to deal with the usual work
challenges. But when the going gets tough and tougher, do you have that emergency lifeline of resilience to call upon to help you sail victorious?
Considering the fast-paced 21st century that constitutes uncertainty with a gamut of circumstantial changes and ever increasing challenges, threats and competitions, that usual level of resilience you now have isn’t going to be sufficient and definitely won’t last you a lifetime.
And the solution to manage all these workplace challenges? Boosting your resilience – quickly – through our 2-day programme.