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Service Excellence (SV CF)

Establish Relationships for Customer Confidence

Service Excellence (SV CF)

Establish Relationships for Customer Confidence

Useful information

  • Develop knowledge of your organisation’s product or service offerings and customer profile
  • Establish customer rapport to build customer confidence in accordance with your organisation’s guidelines
  • Provide post-sales follow up in accordance with your organisation’s guidelines
  • Respond to service opportunities and escalate service challenges to reinforce customers’ confidence in your organisation

Service Professionals

12 hours/1.5 days

Course Dates

For more information on dates and fees please see our Training Calendar.

 

For course fees and information, please download the SkillsFuture Flyer and Brochure.