Rotate your device for the full version of the site.

Service Excellence (SV CF)

Implement Operations for Service Excellence

Service Excellence (SV CF)

Implement Operations for Service Excellence

Useful information

  • Recognise the role one plays in the service value chain
  • Acquire information commonly sought by the organisation’s customers
  • Deliver service as part of a team according to the organisation’s service standards
  • Escalate service performance issues that affect the organisation’s service standards

Service Professionals

12  hours/1.5 days

For more information on dates and fees please see our Training Calendar.

 

For course fees and information, please download the SkillsFuture Flyer and Brochure.