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Service Excellence (SV CF)

Lead with Service Vision

Service Excellence (SV CF)

Lead with Service Vision

Useful information

  • Recognise the roles and responsibilities of a leader in applying an organisation’s vision, mission and values into operation
  • Promote a customer-centric environment to influence your team to achieve service excellence
  • Analyse performance of a team to identify follow-up actions for improvement

Service Professionals

12 hours/1.5 days

For more information on dates and fees please see our Training Calendar.

 

For course fees and information, please download the SkillsFuture Flyer and Brochure.