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Service Excellence (SV CF)

Manage a Diverse Service Environment

Service Excellence (SV CF)

Manage a Diverse Service Environment

Useful information

  • Become aware of diversity markers when managing a diverse service environment
  • Introduce strategies to promote an inclusive work environment
  • Implement strategies to build team cohesion
  • Identify diversity challenges and opportunities
  • Apply methods to manage diversity challenges and opportunities in the service environment

Service Professionals

12 hours/1.5 days

For more information on dates and fees please see our Training Calendar.

 

For course fees and information, please download the SkillsFuture Flyer and Brochure.