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Service Excellence (SV CF)

Manage Operations for Service Excellence

Service Excellence (SV CF)

Manage Operations for Service Excellence

Useful information

  • Recognise resources required for service operations in accordance to the organisation’s service operations plan
  • Implement service operations to achieve service excellence in accordance to organisation’s service operations plan
  • Resolve performance issues within one’s limits of authority that may occur during service operations
  • Monitor feedback from customers and team on service operations

Service Professionals

16 hours/2 days

For more information on dates and fees please see our Training Calendar.

For course fees and information, please download the SkillsFuture Flyer and Brochure.