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Service Excellence (SV CF)

Optimise Workforce for Service Excellence

Service Excellence (SV CF)

Optimise Workforce for Service Excellence

Useful information

  • Develop manpower resource plan in line with organisation’s vision, mission, values and service operations plan
  • Evaluate performance of team in line with service operations plan
  • Optimise manpower resources for service excellence
  • Communicate manpower plans and changes to service team

Service Professionals

16 hours/2 days

For more information on dates and fees please see our Training Calendar.

For course fees and information, please download the SkillsFuture Flyer and Brochure.