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Service Excellence (SV CF)

Role Model the Service Vision

Service Excellence (SV CF)

Role Model the Service Vision

Useful information

  • Apply the characteristics of a role model
  • Understand your organisation’s vision, mission and values
  • Apply methods to demonstrate your organisation’s vision, mission and values
  • Apply methods to encourage your team to deliver service
  • Apply methods to promote a customer-centric culture
  • Apply methods to monitor performance

Service Professionals

12 hours/1.5 days

For more information on dates and fees please see our Training Calendar.

 

For course fees and information, please download the SkillsFuture Flyer and Brochure.