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Service Excellence (SV CF)

Work in a Diverse Service Environment

Service Excellence (SV CF)

Work in a Diverse Service Environment

Useful information

  • Recognise the importance of inclusiveness when working in a diverse service environment
  • Apply emotional intelligence when interacting with your team members and customers in a diverse service environment
  • Demonstrate resilience when faced with challenges in a diverse service environment
  • Monitor your own actions in handling diversity in a diverse service environment

Service Professionals

12  hours/1.5 days

For more information on dates and fees please see our Training Calendar.

For course fees and information, please download the SkillsFuture Flyer and Brochure.