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Service Excellence (SV CF)

WSQ Certificate in Service Excellence

Service Excellence (SV CF)

WSQ Certificate in Service Excellence

Useful information

CORE UNITS (12 CREDIT VALUES)

  • Demonstrate the Service Vision
  • Implement Operations for Service Excellence
  • Work in a Diverse Service Environment
  • Provide Go the Extra Mile Service*
  • Project a Positive and Professional Image*
  • Respond to Service Challenges*
  • Engage in Service Innovation Initiatives

ELECTIVE (1 CREDIT VALUE)

Individuals can take electives from Level 3 modules of the Service Excellence Competency Framework or electives from other WSQ frameworks

Service Professionals

For more information on dates and fees please see our Training Calendar.

 

For course fees and information, please download the SkillsFuture Flyer and Brochure.