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Business Management & Financial Management (BMFM)

Manage Programmes and Activities to Enhance Stakeholder Relationships

Business Management & Financial Management (BMFM)

Manage Programmes and Activities to Enhance Stakeholder Relationships

Useful information

Understand Stakeholder Analysis

  • Define stakeholder groups and recognise their impact on organisational strategies
  • Able to identify stakeholder’s key issues and types of programmes and activities to engage them
  • Able to list the legal and ethical constraints in enhancing programmes and activity

Identify and Evaluate Role in Stakeholder Relationship

  • Able to identify roles of different groups within each relevant programme and activities
  • Able to assess role to determine one’s responsibilities

Design A Communication Strategy with Stakeholder

  • Choose the appropriate channels to engage stakeholder
  • Effective use of communication techniques and channels
  • Seek and provide clarification with appropriate personnel, where necessary

Manage Team Synergy – Manage Peer Stakeholders

  • Understand and motivate peer stakeholders
  • Promote a conducive team environment
  • Apply negotiation and conflict resolution strategies

Manage Working Relationship with Stakeholders

  • Assess stakeholder relationship with the organisation
  • Use methods to review history and current standing of relationship with stakeholders
  • Apply strategies to manage stakeholder’s relationship
  • Review and monitor effectiveness of stakeholder management
  • Evaluate effectiveness of programmes and activities

Sales Manager, Finance Manager, Project Manager, Assistant Manager, Relationship Manager, Programme Manager, Research & Development Engineer

16 hours/ 2 days

For more information on dates and fees please see our Training Calendar.

For course fees and information, please download the SkillsFuture Flyer and Brochure.