Communication forms the core of any successful workplace. An effective manager is able to utilise the appropriate strategies and tools to enable appropriate communication to achieve the organisation’s goals. The competent manager would be able to combine the intricacies of organisational culture and employees’ background when planning and implementing communication strategies for each scenario. When negotiating with stakeholders, the proficient manager would amalgamate the various factors including motivation of stakeholders, causes of conflicts and negotiation tactics, as well as the diverse interests and inclinations of parties.
On completion of this unit, you will be able to lead workplace communication by evaluating and identifying gaps and barriers, developing and communicating plans to implement communication strategies and mechanisms. This course also enables you to assess a negotiation situation, develop strategies for and conduct negotiation to achieve organisational goals and win-win outcomes.
On completing this programme, participants should be able to:
- Assess and plan for communication strategies
- Implement and review communication strategies
- Negotiate to overcome problems
Topics covered include:
- Best practices of workplace communication
- Identify gaps and barriers in workplace communication
- Communication strategies
- Develop communication plans
- Motivational concepts
- Planning for negotiation
For more information on dates and fees please see our Training Calendar.
16 Hours/ 2 Days
Course Fees (In-Company)
|Full course fee||
|Nett course fee||
|7% GST on full course fee||
|Total nett course fee payable, including GST||
|Additional funding if eligible under Workfare Training Support (WTS)||
|Total nett course fee payable ,including GST, after additional funding from WTS||
|Additional funding if eligible under Enhanced Training Support for SMEs||
|Total nett course fee payable ,including GST, after additional funding for SMEs||
|Additional funding if eligible under Mid-career Enhanced Subsidy||
|Total nett course fee payable ,including GST, after additional funding from Mid-career Enhanced Subsidy||
All training grants and fundings are subjected to SSG terms and conditions.
Information is accurate as of 23rd April 2016.