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Leadership and People Management (LPM)

Develop Personal Effectiveness

Leadership and People Management (LPM)

Develop Personal Effectiveness

Useful information


  • Communicate Effectively
  • Collaborate with stakeholders to enhance organisational communications and develop communication channels
  • Promote the organisation using a variety of communication techniques and behaviours
  • Encourage and display effective communication techniques and behaviours that demonstrate the organisation’s values and ethics


  • Influence Management Team and Organisation Decision Making
  • Work with the leadership team to develop plans to implement strategic priorities and directions of the organisation
  • Identify underlying issues and trends that may affect stakeholders expectations and needs
  • Influence stakeholders to pursue actions which support the achievement of the organisation’s strategic priorities and develop strategic direction
  • Maintain self integrity throughout the decision making process


  • Develop Own Leadership Style and Capability
  • Apply emotional intelligence and use opportunities for reflection on own work performance and leadership style
  • Maintain awareness and understanding of the skills and knowledge of colleagues and competitors in order to identify professional development opportunities for self
  • Demonstrate alignment between personal ethics and values and those of the organisation

Department head, deputy director and senior manager

16 hours/2 days

For more information on dates and fees please see our Training Calendar.

For course fees and information, please download the SkillsFuture Flyer and Brochure.