Private Education Act

Private Education Regulations 2009
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OVERSEEING PRIVATE EDUCATION IN SINGAPORE

The Private Education Regulations 2009, operating within the framework of the Private Education Act, are a comprehensive set of regulations governing the private education sector in Singapore. These regulations are administered and enforced by the Committee for Private Education, SkillsFuture Singapore (SSG/CPE).

The Private Education Act provides the foundation for the oversight and regulation of the private education sector. Under its authority, SSG/CPE is empowered to manage the implementation of the EduTrust certification. This certification is an important element in ensuring the protection of students' interests and upholding the reputation of the private education sector in Singapore.

Kaplan Higher Education - Standard Student Contract

With the aim of assuring students and their parents of the quality of education in Singapore, the Committee for Private Education, SkillsFuture Singapore (SSG/CPE) has stipulated that all Private Education Institutions (PEIs) must sign a PEI-Student Contract with students. The Student Contract lays out the important terms and conditions governing the relationship between the student and the PEI. Kaplan Higher Education Academy will honour all terms and conditions spelt out in the contract and in all communication materials. Students may click on the link to download a sample copy of the PEI-Student Contract.

Before students proceed to sign the Student Contract, students are required to understand the terms and conditions of the Student Contract. To find out more, click here.    
 

Miscellaneous Fees Policy

To find out more, click here.   
 

Cooling-Off Period

The PEI will provide the student with a cooling-off period of seven (7) working days after the date that the Student Contract has been signed by both parties.

The student will be refunded the highest percentage (stated in the Refund Policy and Schedule D of the Student Contract) of the fees already paid if the student submits a written notice of withdrawal to the PEI within the cooling-off period, regardless of whether the student has started the programme or not.

Fee Protection Scheme (FPS)

Kaplan has in place a Fee Protection Scheme Group Insurance (FPS-G) to protect applicable fees paid by local and international students. FPS protects students’ fees in the event that a PEI is unable to continue operating due to insolvency, and/or closure, as well as if a PEI is unable to pay a judgement sum due to a student. Under the FPS Group Insurance, COI will be issued to the PEIs by the FPS Insurance Providers with a determined insurable amount to cover all course fees to be collected by the PEI during the period of indemnity.  

Kaplan has appointed Lonpac Insurance Bhd as our FPS insurance provider.

To find out more, click on the below links:

More details can be found in the FPS instruction manual, click here.

Committee for Private Education, SKillsFuture (SSG/CPE) - SSG One Call Centre

The SSG/CPE One Call Centre addresses enquiries on private education, provides information on studying in Singapore, and offers advice to students who encounter problems during their course of study in private schools which cannot be resolved by the schools.

All public enquiries will now be directed to the One Call Centre at 6785 5785 or at https://www.skillsfuture.gov.sg/Contact.

SSG/CPE Registration
  • Kaplan Higher Education Academy (SSG/CPE Registration Number: 199409389H; Period of Registration: 20/5/2022 to 19/5/2026)